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We're proud to have a stellar (pun intended) rating and (through 2021) over 25,000 five-star reviews from Google Customer Reviews - But don't take our word for it!
See our latest reviews by clicking here or on the box at the bottom of your screen.

What Our Customers Say
 
I ordered the part, it arrived and I've installed it in my grill in time to go on vacation
 
Great experience, grate shipped quickly, and arrived intact. Made grill like new again.
 
I mistakenly ordered the wrong part for my grill. I contacted customer service who helped me find the correct part for my grill as well as provide me the simple procedure to return my incorrect part for a credit. I highly recommend grillparts.com
 
Ordered the correct part. Removed the old ignitor box. Reassembled new ignitor box. Added the battery and pressed the button and my burners all lit. Can't ask for more than that.
 
Received the correct part in a timely manner. Installed and my grill is working! Good purchase.
 
Everything was excellent !!
 
This is the second time ordering from grillparts.com. Both experiences went very well. Prices were very good. I recommend it.
 
Received product on time and as advertised
 
Very Fast shipping.
 
Excellent service and fast shipping. The part I ordered is perfect. So glad I was able to find it because my weber grill is 18 yrs old.
 
Excellent shopping experience. All parts were correct and arrived promptly. I will use them again.
 
Fast email response to question, fast shipping. Good transaction.
 
Excellant price with excellant service...good website.
 
This is the second time I have ordered from them. Quick shipping, quality parts, decent pricing. Will order again.
 
Quick shipment, accurate items arrived.
 
On time, everything in the order was correct
 
Exact fit, fast shipping. Will be happy to deal with this seller again.
 
Great prices, good packing, faster than expected shipping. Replacement parts fit nicely on my old grill.
 
Nice website, good prices, quality merchandise shipped on time. Excellent!
 
good
 
first time was awesome
 
Speedy delivery ...part was correct ! Grill fixed first try!
 
Found the parts I needed easily, shipped in a timely way and arrived intact. No irritating pop ups or upsells.
 
Excellent experience. Easy to navigate website, efficient purchasing, on-time delivery. Nothing to complain about.
 
It worked out just fine.
 
My purchase arrived very quickly and I was happy to not have to wait for weeks. Good Job!!
 
Very easy to get the items I needed
 
They had parts for my weber grill that i could not find anywhere else. Great shopping experience.
 
Best price aroud and their website got me right to what I needed on the first search
 
I got what I wanted. Fits my grill just fine. Really Happy.
 
This turned out to be a local store for me! They are amazing people and offered great support and service! We will definitely be purchasing from them again!
 
Company accepted my return and sent correct part I needed
 
Perfect stainless steel replacement of a lower quality grill
 
The price was right, it arrived on time and it was what I ordered.
 
Got what i ordered in excellent shape and promptly.
 
I was able to locate the parts for our Kenmore grill easy enough. Thought the price was acceptable, not extravagant. When the parts arrived I installed them within a few minutes without any difficulty whatsoever. I would definitely use this company again or refer others to them .
 
Order received very fast. Contacted Customer Service about misspelled last name but was only corrected in one of the two places. Was concerned that the misspelling might cause problems with deliver. But did not. Very satisfied with my experience.
 
great
 
Parts were delivered in timely fashion.
 
Smooth transaction with no issues.
 
Very fast delivery
 
Shipped promptly, product as advertised
 
Was traveling and the order was there when I returned.
 
Second time I ordered from them. Both times got the right parts in a timely manner. Would recommend.
 
The parts I received were a direct fit for my grill and the price for each item was considerably less than those from another grill parts source. I highly recommend this seller.
 
Items as described, fast shipping!
 
It was easy to find what I needed. Easy order. Shipped safely and quickly in bubble wrap. No problems. It fit my 20+ year old grill perfectly.
 
The grates are a real good qualitystainless steel and were packaged securely.
 
Great
 
Parts fit and arrived ahead of time, can't ask for more than that.
 
Back grilling again. Some of the parts were not available from Grill-Broil. I tried some 3rd party parts just to see how they worked since the parts were not available. I was glad to see Grillparts had the original parts
 
All arrived and fit perfectly, thank you
 
the right part at the right price
 
good
 
I mistakenly ordered two of the item, which already consisted of two grills. Customer service called me to straighten me out. Very grateful for that.
 
Angie is the best! I ordered the wrong size replacement part. I sent Angie the model # of my grill and she sent me a link to the correct size of the part. When I went to return my original part at Pak Mail, the return shipping cost was almost 4x the original shipping cost. I contacted Angie to see if there was a more cost effective way to return the item. She sent me a shipping label that was very reasonable. She was prompt at returning my emails and helpful with all aspects of getting me what I needed. Thank you, Angie!
 
Good quality and price, arrived in a few day and fit perfectly.
 
Very good
 
It all worked as planned
 
Needed a new ignighter for my Weber grill and Grillparts had it at a great price and it arrived sooner than expected. Great experience and will use them in the future.
 
Amazing how quick the package came. Just what I needed.
 
My order was received earlier than was expected which was a great thing. Now we are back to grilling!!! Thank you
 
Advertised item arrived in timely manner. Appears to be direct replacement for original unit. Item received with significant cosmetic ding in left side that was most likely caused by manufacturer or distributor as packaging material undamaged. Damage does not appear to impact form or function.
 
Part was easy to find, arrived promptly. Great service.
 
Fast Shipment
 
got here before the date that was given
 
Arrived 28 hours after ordering
 
Fast, accurate and excellent service.
 
They had what I needed at a good price and shipped it immediately.
 
Just what I needed, arrived extremely quick.
 
Burner came with instructions and hardware even though I didn't need them. Quality was equal to or better than original part.
 
Great, item was shipped the same day and I received it 2 days later. There response and service was excellant! Will definitly use them again.
 
Quick delivery, parts fit well
 
Ordered a rotisserie unit for an obsolete Genesis grill: Grillparts had it in stock at a reasonable price. Very satisfied with their service.
 
Part arrived ahead of schedule
 
Awesome
 
Prompt and correct. Excellent
 
I ordered a humidistat, when I actually needed a de-humidistat. The team helped me return the order and got mine the correct item quickly and courteously
 
Quality part's, excellent service fair prices.
 
price, shipping schedule and value were all great. Site easy to use.
 
Very good prices compared to other sites. Fast shipper. Very pleased
 
Perfect!
 
Easy to order. Fast shipping.
 
All parts fit well except screws for burner plate were too long. Had to insert a washer to make it work.
 
Exactly what I expected on every part. Right part, on time.
 
no problems at all, they are always perfect!!
 
Easy to order online. Price was good. Arrived in a timely manner.
 
Prompt service and it was the correct part. Came with installation instructions. A piece of cake.
 
They had exactly what I needed. No hassle no problems just great results I would recommend this place to everybody
 
I was in need of a replacement for my grill cooking grates. I figured I may as well do this now that winter is approaching and avoid a spring rush of orders. Grill Parts had what I needed at half the cost of most competitors and shipped them to me in two days at standard shipping rates. An all around good deal!
 
Item arrived on time as paid for.
 
The company that made my grill went out of business a few years ago and I can't find exact replacement parts for it. I needed to replace all of my burners and could not find a good match anywhere. I sent an email to Grillparts.com with the size and type of grill and burners that I needed to replace. They responded quickly with an almost exact match. I purchased the ones they suggested and they fit and worked perfectly. I am very pleased with their customer service and the quality of the product I received.
 
Super fast shipping!
 
Customer support was outstanding. They were quick to respond to my needs and bent over backwards to be sure I got the proper parts.
 
No problems at all. Website was easy to navigate. Part arrived appropriately packer, in perfect shape, and on time.
 
Fast delivery, excellent product!
 
Great service and the price was fantastic this is my go to site for grill parts from now on.
 
New knobs fit perfectly on our grill.
 
Very easy , part matched exactly
 
Order arrived very quickly, Have not yet installed to verify correctness....
 
I like this store. They always have what I need and the parts are delivered right to my door.
 
was good
 
Fits perfectly in my grill, will allow me an additional season of use for a minimum investment.
 
Everything went fine.
 
As advertised & on time
 
My replacement burner tubes arrived on time in good shape. All the parts were there and fit as they should. I will use them again.
 
good and fast service
 
Correct parts, reasonable prices, timely shipping!
 
I couldn't find this natural gas quick disconnect anywhere. Thanks Grillparts.com!
 
Had gotten the wrong piece and theye took care of it right away.
 
Good, on the ball
 
A one of........
 
Right part. Fair price. Prompt delivery. Simple. Well done.
 
Great pricing and faster than expected shipping.
 
Great product, arrived on time.
 
Parts were as advertised. Actually arrived early. Same as the originals.
 
Top notch store. Order was received on time and without mistakes. Would order from them again.
 
Great place, had the parts and shipped the same day
 
fast and easy
 
Shipped same day and received on-time. Excellent service.
 
Only oddity was shipping delivery date which originally said one date and then ended up being another. Good experience overall.
 
Very easy, quick and hassle free experience.
 
The parts came quickly and fit well.
 
Got what I wanted and quickly!!!! Going back to them when I reorder parts for my 25 YEAR OLD Weber!!!
 
just what was needed and delivered very soon !
 
Ordered parts, got parts, installed parts. Pretty smooth process.
 
Great experience!
 
Their website was easy to use. Prices were fair. Everything went well
 
Great web site, easy to order and parts shipped the same day!
 
Parts were easy to look up. Good schematics. Shipping was fast and parts were at a fair price.
 
Fast service! Cast iron parts fit as listed- not same grill but dimensions worked out fine!
 
Great. Fast ship. Good price.
 
all parts fit like new
 
very quick delivery and reasonable priced. Easy to process order.
 
Quick delivery and exactly what was ordered at a great price. Product works great.
 
Great to order from
 
Great selection of parts
 
Website was easy to navigate, item was reasonably priced and delivered even quicker than expected in great shape. Will definitely use again if needed and will recommend to anyone.
 
I emailed them with a couple of questions and the response was timely and detailed, which was helpful. I also had to call to add an item to my online order & the person I spoke with was polite and helpful. Order arrived on time & was perfect.
 
heir web site was very helpful when searching for the part I needed, and heir delivery was very fast, so we are back to grilling now and happy with the service we received.
 
The part was exactly what I needed and it fit just right. Was easy to order.
 
I have purchased from Grill Parts before (about 4 years ago). As always, their website was easy to navigate but more importantly, I was able to choose the right items in the first place.Their product offering is more complete than buying from Weber direct BTW. I placed my order in the morning and it shipped complete the same day! I tell my friends about them and suggest they use them when it is time to get grill parts.
 
Good price. Fast delivery. Doesn't get any better.
 
Service was exceptionally fast!
 
no problems, easy transaction, merchandise exactly as described, well packaged
 
The parts were exactly what I ordered and needed all in good shape and fit my grill perfectly. We have an old Charmglow that just needed new burners and these stainless steel burners are doing a beautiful job. I am now getting a lot more control on the fire and perfect veggies, can't wait to try some new things now that the grill is back on business!
 
Drove to Home Depot, they didn't have, couldn't get it.
 
Website was easy to navigate and I found everything I needed within minutes. Parts shipped quickly and arrived earlier than expected. Recommended to friends already!!
 
Very easy, helpful website, quick delivery, well packaged.
 
I ordered the wrong part(s) but made them fit my neds.
 
Used them several yrs ago too. Have a Weber grill that just won't die! Gotta be 20 yrs old or more! Beautiful still! All the replacement parts I've ever needed. Quick & reliable.
 
I'ts as I expected when Google is involved in any way.
 
overall ok had a little mix-up with first order but I think that was due to customer error not grillparts after second order was placed everything ok thank you
 
Correct part, could only buy online.
 
Right parts delivered on time at a great price! If I need more in the future I will use them again.
 
It was very easy to find what I wanted on the web site, and the items arrived sooner than expected.
 
One of the few site that had the part I need. Good price, no hassle delivery.
 
Exactly as described and what I needed. Parts arrived promptly. Will use again. And again
 
My grill is now perfection! I rebuilt it by myself. I am so happy with the way it works.
 
Very easy - would recommend
 
renovating an old grill. I had the name and numbers, so the ordering went smooth . Would shop again if needed.
 
grillparts.com has consistently met my expectations in making web based purchases. Whether price, quality, or service, grillparts. com has been my go-to source for keeping my twenty year old Brinkmann 2600 grill in top operating condition.
 
It was simple and easy
 
Very good experience will use grillparts again
 
Shipped early the next morning after my late pm order. Shipping info included tracking number. Package had excellent instructions for installation. Definitely a good vendor, great even. 10/10 will use again.
 
We didn't get the item yet it should be here today great place to order parts from.
 
Good prices and fast shipping. Recommend.
 
They had the unusual part that I needed, and my vintage Weber grill is now back in action. I could not be happier!
 
Nice clean site design, parts we needed were easy to locate in the store even though we didn't have an exact part number. Great experience overall - thanks!
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