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We're proud to have a stellar (pun intended) rating and (through 2021) over 25,000 five-star reviews from Google Customer Reviews - But don't take our word for it!
See our latest reviews by clicking here or on the box at the bottom of your screen.

What Our Customers Say
 
Thanks for your company fast delivery and replaced order
 
Simple and easy to use website. Will utilize this service in the future
 
I will keep using u in the future ..thank you so much..????
 
Parts arrived as ordered and very quickly. Good job!
 
Seven valves mounted on its manifold arrived in excellent protective packaging and sooner than expected! Couldn't ask for more.
 
Easy as pie. Online ordering was simple and straightforward. Pricjng was very reasonable. Email with tracking info came in a timely manner. Product was well packaged and intact. Everything fit my grill perfectly. Great experience!
 
Straight forward shopping experience and good pricing
 
Great site, exactly what I wanted, good price, and arrived fast.
 
Quick delivery. Easy return policy when I ordered the wrong part.
 
Timely. Good quality.
 
Arrived next day and was exactly as ordered.
 
Amazingly satisfying experience. Incredible customer service.
 
Rep who answered the phone was extremely helpful and patient. Hard to find that these days.
 
I bought, they shipped. Everything is good
 
Great experience
 
Exactly as presented. Works well and fits exactly
 
Some parts were back ordered taking extra week
 
They were first rate all the way.
 
Very quick and efficient.
 
They had what I needed and sent it right away I received it sooner than expected. Great no hassle way to shop.
 
A slight problem determining model and description of grill (no model # evident), but the service and fit was good when the product arrived.
 
Hard to find part, but looks right.
 
Ordered and shipped as promised.
 
These folks provided the best possible service all the way around. I couldn't have asked for any better transaction. The purchased parts were correct and fit. I am very happy having dealt with this fine firm, and consequently will spread the good news.
 
Good quality stuff at a fair price and on time delivery. That's all I ask and it's what I got.
 
Very good experience!
 
I have not been able to review the actual order yet, as it is still in the box, but it came fast.
 
parts worked as specified on weber grill still have grillmaster grill to go. we'll see.
 
Great parts, great price, fast shipping. I could not be more pleased. Thanks.
 
Phone guys made ordering the correct parts easy.
 
Extremely fast, efficient and spot on. GREAT products and service.
 
Rights parts fast
 
Fast and correct
 
Good source for hard to find, top quality grill parts
 
Only store that made it easy to find the exact part I was looking for. Fast shipping was appreciated. Would use again.
 
Great prices; great quality; prompt shipment- not much more can be said
 
Good price, fast shipping.
 
I have placed them in my Bookmark list for further purchases.
 
Shipping was quick, even from Florida to California. Prices were also very good.
 
Product was as advertised. Weber had discontinued, but they had it in stock
 
Quality part.....will be ordering again....
 
i could not ask for any better service thank you.have a great day
 
Order was correct, on time and favorable priced. All good!
 
Ordered grill parts (online) incorrectly on a Saturday. Left a voicemail for Cust Svc on Monday morning, about 10 minutes after they opened, asking that they cancel the order due to my mistake. They returned my call within a few hours confirming that the order had been canceled.
 
Everything was perfect. They even threw in two gifts. The gifts were worth more than my purchase.
 
The supplied bolts did not fit. The parts worked/fit fine.
 
It was exactly what I needed.
 
Very good.
 
Got the part I needed for a reasonable price on time.
 
Fast and correct!
 
Perfect!
 
Quick shipping and great price!
 
I actually was only interested in replacing the venturi but it wasn't offered on your site, Although, after I made my purchase, I found it was available on other sites (Music City Metals). After I get it going this year, I'll submit a review again.
 
I had an old grill and they helped me find the model number and then helped me identify the part I needed and got it out to me in the mail the next day and it arrived two days later. Not bad. In fact I would recommend it to others.
 
The right stuff arrived at the right price... what more could we hope for?
 
Order arrived a day early. After checking sellers website I was unable to locate a needed part. I then placed my order for the other parts I needed. I did a Google search and my needed part showed up in a different section of the same seller's website. I contacted Customer Service to see if I could save some shipping cost by combining with my previously placed order. They threw in this needed part at no cost to me and fixed their website for others!!!!!!
 
great experience
 
Website navigation was great, all needed Weber parts were in stock, parts arrived exactly as ordered, and in 3 days.
 
part was delivered quickly as ordered
 
Good transaction, fast shipping.
 
We purchased some wheels and it was very easy and arrived on time. We would purchase from the again.
 
Parts received quickly....needed to do exchange and 2nd pkg was delivered within a few days. We had to pay a costly shipping fee for the return but the wrong part ordered was our mistake.
 
From the time of order to delivery followed the script as expressed.
 
Good prices, fast shipping and got the parts i needed
 
Part that I requested. Arrived quickly!
 
Very pleased with the efficent and timely service.
 
good selection at good prices. this kept me from buying parts that I didn't need from Lowe's in order to get what I needed.
 
The ignitor did not fit the Weber Q200 (as advertised), but it was easier to just order the correct ignitor from another vendor ($5.00).
 
Perfect fit. Very nice product.
 
Items was shipped immediately but post office was slow in delivery. Purchase was three days late.
 
Very satisfied. Definitely will use again.
 
I easily found the replacement part I needed for my grill at their online site. Easy to navigate. Easy to order. Quickly received.
 
Quick, easy and exactly as described.
 
Great
 
great service, super fast shipping and a high quality part made this experience a very good one. Highly recommended
 
I submitted an order and the package arrived quickly, It also fit my grill perfectly!!!
 
Grea----t
 
Got exactly what I needed for my grill! Tried to buy from someone else but got the wrong parts. I guess I was in a transition year so had some unique parts not tied to my year. GrillParts.com had excellent descriptions, pictures, and references to ensure the right parts were order. Definitely recommend them! Ted
 
Great parts. Fit perfect. Thanks!!!
 
Everything came as described and quickly
 
Right parts, great accurate service!
 
Exact part and very fast delivery.
 
Found the parts for my grill and was able to fix the problem.
 
I want to pay a BIG compliment to Barbeque Renew/GrillParts.com for the excellent packing they did on my order. I wish my orders from Amazon were packed this responsibly. I know Amazon has a robotic system, but it was refreshing to receive my order from GrillParts packed so intelligently, with common sense and personal care. The heavy items were packed so securely with the lighter ones, nothing moved and the order was in perfect condition.
 
My order was processed and shipped on the same day I placed it - I received it in three days of being ordered and did not request any type of expedited delivery.
 
Reasonable, here quickly and installed in a flash!
 
Arrived on time. The packaging was great and it came with instructions. I will use grillparts.com exclusively from now on.
 
Purchase arrived as promised and was satisfactory in every way.
 
fast shipping, as described
 
We were very happy with our part that came. It really came in good time, too. Thanks for a good job! Keep up the good work!
 
Fast and easy, no problems! Got the parts I needed.
 
Ordered some SS flavorizer bars and an ignitor button and switch....both arrived ...what I considered....way too soon !! Just outstanding service !!
 
Buying experience was good. I will return for more BBQ parts when I need them.
 
Fast and satisfying service.
 
I told them what Weber grill part I thought I needed. They sent me an email with the link to purchase the part. Easy payment processing and quick delivery.
 
Late arrival due to USPS. Order sent from Louisville to Lexington and back, causing a 2 day delay.
 
Quick service. Reasonable prices. Parts as described.
 
easy peasy
 
They had the correct parts, priced right and delivered in a timely fashion.
 
ORDERED IT ONE DAY. HAD IT THE NEXT. GREAT SERVICE
 
Great experience
 
Satisfied
 
They had EXACTLY what I wanted and needed. Business goes where it's well treated and stays where it's well respected!
 
Great experience!
 
Did everything online. Easy to use website. Very pleased with my order.
 
AS PROMISED AND GOOD SPEEDY DELIVERY
 
What we ordered, quickly delivered. Thanks
 
Unbelievably quick to arrive.
 
Absolutely wonderful vendor, customer service is top notch. Items ordered arrived in perfect condition. I highly recommend them and will absolutely be using them again.
 
Excellent packaging and fast shipping.
 
Easy to use website, strong service, parts arrived as indicated.
 
Well packaged, with all the instructions. A bit pricey but worked really well for me - new burner and gas valve. Weber acts like NEW.
 
Simply put I got what I ordered and it worked great.
 
Order arrived faster than expected. Very pleased!
 
everything was good.
 
Exact perfect fit. As described or better. Perfect condition. Earlier than expected.
 
perfect
 
Their website is setup for easy verification of parts and ordering. The parts and installation instructions came quickly
 
Shipping seemed a little long but because of the busy time of the year it was very acceptable.
 
I've shopped with them before. Great place for parts.
 
A very nice company to work with I will buy from than again and give out their web page and # they have everything !!!!!!!!!!!!!!!!!!!!!!!!!
 
I will not use my grill parts until the new year. So I can not rate the product. They did arrive on time.
 
Order exactly as promised on time.
 
When I mis-ordered an item , Grill-Parts customer service saw the error. Called to inform me . And sent me the corrected order faster than I could possibly anticipate. I was and am impressed. Thank you Customer Service.
 
Ordered new burner for Q grill. However it did not solve problem. Will be calling customer service about what may be the problem with grill Sat. 12/26.
 
Easy to find right parts.
 
Super fast delivery
 
good with no problems.
 
I ordered from this company before and have always been well satisfied.
 
This is the second order from this vendor parts where correct and on time great job 5 stars!!
 
on time and fit
 
An excellent company to buy from, very prompt with everything they do. Bravo!
 
The instructions were clear. The diagrams and pictures showing my parts were clear and descriptive. I was able to find the parts I needed. The parts were delivered promptly and were the correct parts for my application. I'll use them again.
 
Thanks!
 
The shopping experience was fine. However, the two items that I ordered were wrapped in bubble wrap and placed in a large box. Now padding was included in the box besides the bubble wrap. The items could rattle around in the box. So far I have not noticed any damage to my items, but I will know better when I install them. Some cushioning in the box would have helped.
 
perfect
 
Very good experience. They had the part I needed and it was ordered, shipped and delivered on time without a problem.
 
Great products, excellent service and price !
 
Exactly what I ordered and fast shipping.
 
Retired Firefighter, so I know what to measure for. Easy and quick. Part was perfect. Finally, somebody who actually DOES THEIR JOBS!!!
 
This part (a thermometer for a Weber grill) was hard to find. Grillparts had it in stock and sent it immediately after I ordered it. Excellent service.
 
All store should operate this way. Everything was on time and in good condition. Will shop again.
 
they were prompt and courteous
 
Excellent.
 
Great company
 
I received the exact part I wanted, very quick delivery, well packaged. Very satisfied with the process. Will use this store again.
 
Product was everything as described on the web site. I've used grill parts before and they are reputable.
 
quick. This is purchased as a Christmas gift, so hopefully will not have any issues
 
Ordering online was quick and easy, the item came sooner that I expected, and it fit, although I had to force it somewhat to slide into place.
 
Everything was great, although I do wish that reusable shipping containers existed. I ordered several grill parts, all in boxes, and it all came in a bigger box. After I was done installing the parts, there was a lot of cardboard to dispose of.
 
Easy. Got it done.
 
Always GREAT quality, and super fast shipping
 
My order arrived on the date promised, and when I realized that I had ordered the wrong part, they immeditely accepted my return and credited my paypal acct, and shipped the correct parts.
 
Items arrived on time and the price was the best.
 
Exact replacement at the best price I could find. New grill now!
 
fast...all as promised...thanks ! ( shipping seemed a bit expensive for one town in florida to another town in florida)...thanx
 
easy return, easy transaction
 
Fair price and fast shipping. Very pleased.
 
I ordered a set of grill grates as a gift for my son. The quality of the grill grates was exceptional and my son was very happy with his gift.
 
Excellent service all around!
 
Ordering on-line was very convenient, and the products arrived in working order on a very timely basis.
 
good
 
Order was exact, arrived in a few days and was packed properly. I would definitely use grillparts.com again.
 
Correct parts arrived on time. It was exactly what I ordered.
 
Got everything I ordered very quickly with no hassle.
 
The shipment arrived in very poor condition. The box was taped closed by the post office delivery person.
 
Service was beyond belief..on time and kind
 
Angie is the best! I ordered the wrong size replacement part. I sent Angie the model # of my grill and she sent me a link to the correct size of the part. When I went to return my original part at Pak Mail, the return shipping cost was almost 4x the original shipping cost. I contacted Angie to see if there was a more cost effective way to return the item. She sent me a shipping label that was very reasonable. She was prompt at returning my emails and helpful with all aspects of getting me what I needed. Thank you, Angie!
 
Good quality and price, arrived in a few day and fit perfectly.
 
Very good
 
It all worked as planned
 
Needed a new ignighter for my Weber grill and Grillparts had it at a great price and it arrived sooner than expected. Great experience and will use them in the future.
 
Amazing how quick the package came. Just what I needed.
 
My order was received earlier than was expected which was a great thing. Now we are back to grilling!!! Thank you
 
Advertised item arrived in timely manner. Appears to be direct replacement for original unit. Item received with significant cosmetic ding in left side that was most likely caused by manufacturer or distributor as packaging material undamaged. Damage does not appear to impact form or function.
 
Part was easy to find, arrived promptly. Great service.
 
Fast Shipment
 
got here before the date that was given
 
Arrived 28 hours after ordering
 
Fast, accurate and excellent service.
 
They had what I needed at a good price and shipped it immediately.
 
Just what I needed, arrived extremely quick.
 
Burner came with instructions and hardware even though I didn't need them. Quality was equal to or better than original part.
 
Great, item was shipped the same day and I received it 2 days later. There response and service was excellant! Will definitly use them again.
 
Quick delivery, parts fit well
 
Ordered a rotisserie unit for an obsolete Genesis grill: Grillparts had it in stock at a reasonable price. Very satisfied with their service.
 
Part arrived ahead of schedule
 
Awesome
 
Prompt and correct. Excellent
 
I ordered a humidistat, when I actually needed a de-humidistat. The team helped me return the order and got mine the correct item quickly and courteously
 
Quality part's, excellent service fair prices.
 
price, shipping schedule and value were all great. Site easy to use.
 
Very good prices compared to other sites. Fast shipper. Very pleased
 
Perfect!
 
Easy to order. Fast shipping.
 
All parts fit well except screws for burner plate were too long. Had to insert a washer to make it work.
 
Exactly what I expected on every part. Right part, on time.
 
no problems at all, they are always perfect!!
 
Easy to order online. Price was good. Arrived in a timely manner.
 
Prompt service and it was the correct part. Came with installation instructions. A piece of cake.
 
They had exactly what I needed. No hassle no problems just great results I would recommend this place to everybody
 
I was in need of a replacement for my grill cooking grates. I figured I may as well do this now that winter is approaching and avoid a spring rush of orders. Grill Parts had what I needed at half the cost of most competitors and shipped them to me in two days at standard shipping rates. An all around good deal!
 
Item arrived on time as paid for.
 
The company that made my grill went out of business a few years ago and I can't find exact replacement parts for it. I needed to replace all of my burners and could not find a good match anywhere. I sent an email to Grillparts.com with the size and type of grill and burners that I needed to replace. They responded quickly with an almost exact match. I purchased the ones they suggested and they fit and worked perfectly. I am very pleased with their customer service and the quality of the product I received.
 
Super fast shipping!
 
Customer support was outstanding. They were quick to respond to my needs and bent over backwards to be sure I got the proper parts.
 
No problems at all. Website was easy to navigate. Part arrived appropriately packer, in perfect shape, and on time.
 
Fast delivery, excellent product!
 
Great service and the price was fantastic this is my go to site for grill parts from now on.
 
New knobs fit perfectly on our grill.
 
Very easy , part matched exactly
 
Order arrived very quickly, Have not yet installed to verify correctness....
 
I like this store. They always have what I need and the parts are delivered right to my door.
 
was good
 
Fits perfectly in my grill, will allow me an additional season of use for a minimum investment.
 
Everything went fine.
 
As advertised & on time
 
My replacement burner tubes arrived on time in good shape. All the parts were there and fit as they should. I will use them again.
 
good and fast service
 
Correct parts, reasonable prices, timely shipping!
 
I couldn't find this natural gas quick disconnect anywhere. Thanks Grillparts.com!
 
Had gotten the wrong piece and theye took care of it right away.
 
Good, on the ball
 
A one of........
 
Right part. Fair price. Prompt delivery. Simple. Well done.
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